Payment not completed
Your booking has not been confirmed
Something interrupted your payment, or it was cancelled before it finished. Your transfer has not been booked, and there is nothing else you need to do to cancel it.
You have not been charged for this booking. If you do see a pending charge on your card or account, it should clear automatically, but please contact us and we will help sort it out straight away.
Card declined or expiredYour bank may have blocked the payment, or the card details entered were incorrect.
Session timed outPayment pages can time out if there is a long pause before completing checkout.
Booking cancelled manuallyYou may have gone back or closed the page before finishing payment.
Connection issueA dropped connection can interrupt checkout partway through.