Answers to common questions
Everything you need to know about booking, pricing, our fleet, and how Costanova Transfer works. Can't find what you are looking for? Get in touch directly.
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General & booking
You can book online through our booking page, or reach us directly by phone at +34 676 268 274 or by email at info@costanovatransfer.com.
We are based in Benidorm and specialise in transfers across the Costa Blanca, working directly with Alicante Airport arrivals and departures.
We recommend booking as soon as your travel dates are confirmed, so your driver and vehicle are reserved. We can often accommodate short notice requests too, so it is always worth asking.
Yes. You can book your outbound and return transfers together, or add your return trip separately closer to your travel date.
Calling +34 676 268 274 is the fastest way to reach us directly, especially for last minute requests. Email and our contact form work well for planning ahead.
Airport transfers
Yes. Costanova Transfer offers fixed price, one way private transfers from Alicante Airport to the most popular Costa Blanca destinations, including Benidorm, Altea, Calpe, Javea and Denia. The price is agreed before you travel.
Your driver will meet you in the arrivals area. Exact meeting instructions are confirmed when you book, so you know exactly where to look for them.
Let us know your updated arrival time as soon as you can, and we will adjust your pickup accordingly. Sharing your flight details when you book helps us plan ahead.
Yes. Alongside our fixed price routes we offer custom point to point and intercity transfers across the Costa Blanca. Contact us with your route and we will confirm a price.
Intercity rides
An airport transfer starts or ends at Alicante Airport and has a fixed price for popular routes. An intercity ride is a point to point journey between two Costa Blanca towns, quoted directly for your route.
Each intercity journey is quoted individually based on your pickup point and destination. Contact us with your route and we will confirm a fixed price before you travel.
Yes. Our popular routes list covers fixed price airport transfers, but intercity rides can be quoted between any two points on the Costa Blanca.
Fleet & vehicles
Our fleet is currently made up of Tesla Model Y and Tesla Model 3 vehicles, both fully electric. We are also planning to add premium 7 seater and 8 seater vehicles for larger groups.
Our Tesla Model Y and Model 3 vehicles both seat up to 4 passengers, with room for 3 to 4 bags depending on the vehicle. Let us know if you are travelling with extra luggage so we can plan accordingly.
Our premium 7 and 8 seater vehicles are planned for larger groups. In the meantime, contact us and we will help arrange the best option for your group size.
If you have specific vehicle requirements, including child seats, contact us in advance so we can confirm availability before your journey.
Pricing
It means the price you see is the price you pay. There is no meter running and no surge pricing, your fare is agreed before you travel.
Yes. Every Costanova transfer is a private, one way ride in your own vehicle, direct to your destination, with no other passengers.
Contact us with your route and we will confirm a custom point to point or intercity price for you, using the same transparent, fixed price approach.
We are happy to help directly
Send us a message, call, or book your transfer online. We reply to every enquiry personally.